CROWNCO recognizes the urgency a Customer Service Rep is presented with upon receiving a homeowner warranty claim. With that in mind, not only have we created an entire department that exclusively handles Warranty work, we have tailored it to accommodate each of our Builder Partner’s specific needs. We are currently working with over 20 of the top builders throughout the Inland Empire, Orange, San Diego, and Los Angeles counties. For all your Warranty needs, CROWNCO is your solution!
Warranty
3 Hour reply to all Warranty Claim requests.
Customer Service Manager dedicated for each division.
6 step procedure system that covers our repair process from beginning to end.
Daily communication between our Customer Service Manager and Client.
Complete repair services relating to water intrusion, including remediation and dry down services.
Full in-house Cabinet Shop for re-construction with quick turnaround.
We employ highly trained tradesmen in Drywall, Paint, Carpentry, Floor Covering and Stucco.
Internal Quality Survey conducted with homeowner upon completion of work by our dedicated Customer Service department.